Welcome to haven street ballroom
For Our Clients
CONGRATULATIONS ON SETTING YOUR EVENT DATE AND FINDING YOUR VENUE!
WE CAN’T WAIT TO CELEBRATE WITH YOU. SO, NOW WHAT?
PLANNING
WHAT'S NEXT?
WHAT'S A VENUE MANAGER?
The venue manager represents the venue and is in charge of making sure the facilities are operating smoothly. That includes opening and closing the venue, keeping an eye on the AC, keeping bathrooms clean during your event, setting up and breaking down our house furniture and making sure guests and vendors are using the venue safely. To clarify, they are not a wedding planner or coordinator and will not be keeping an eye on your timeline or event flow.
We will always do what we can to help you if anything fell through the cracks in the planning process (something always does!) but our first duty is to the venue and the safety of the guests. If there is a drink spilled on the floor, for example, they would focus on that as their first priority.
CONTRACT HIGHLIGHTS
- HAVE A PLAN FOR YOUR TRASH. VENUE DOES NOT PROVIDE TRASH CANS OR DUMPSTERS.
- everything must be out of the venue by the end of your rental window before overage charges occur.
- WE DO NOT PROVIDE PLANNING SERVICES. PLEASE READ MORE ABOUT THE ROLE OF OUR VENUE MANAGER
- THE BAR MUST CLOSE 1 HOUR BEFORE THE END OF YOUR EVENT, NOT THE END OF YOUR RENTAL WINDOW. IF YOUR GUESTS LEAVE AT 11PM, THEN THE BAR WOULD NEED TO CLOSE AT 10PM.
- OUR TEAM WILL SET UP YOUR FLOORPLAN. CHAIR AND/OR TABLE SETUP BEGINS AT THE START OF YOUR RENTAL WINDOW AND WILL NOT BE COMPLETE PRIOR TO YOUR ARRIVAL.
important information
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trash
alcohol
licensing & insurance
load in & out
If you are serving alcohol, we will need a Host Liquor Liability policy for this as well. Usually, the caterer or bartending company you are hiring will have this. If not, then you can purchase this single day policy yourself. Remember we don’t allow self-serve (all alcohol must be served by a TIPS or TAMS certified bartender who is not a guest- no friends please!) Please see your contract for insurance limit requirements.
For loading in/out, it is highly recommended to use the rear loading dock.
The front loading dock/handicap ramp can be used only when our neighbor, Monument City Brewing Company is CLOSED. For your reference, here is a link to their hours of operation but please confirm these hours with them as there could be a possibility they will be open for a special event too.
Please be reminded that HSB does not supply trash bins or bags. Please let us know who will be removing all event trash from the venue. Usually this is the caterer, so please acknowledge that you have communicated with your caterer that they are responsible for removing all event trash from the venue. Please note that there is no dumpster access on-site.
We welcome all licensed and insured caterers. Please be reminded all caterers must be licensed in the state in which they do business and provide a Certificate of Insurance (COI). At the 90 day mark we will ask for the name of the catering company you have chosen, your point of contact and his/her/their email address so that we may reach out to him/her/them for the required documents. Please see your contract for insurance limit requirements.
reminder: We recommend purchasing event cancellation insurance. many clients use Wed Safe and Event Helper.
reminder:
Vendors are NOT PERMITTED to load in/out using the front steps leading into the ballroom.
reminder: bar must close 1 hour before event end time
Requirements
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Trash
Alcohol
Food
• Caterer, third-party service or client must provide trash cans/liners and take trash offsite. Venue does not provide trash services
• No dumpster access
• $1M host liquor liability insurance
• Served by a TIPS/TAMS/Certified Bartender
• Clients may self-insure
• No self-serve alcohol
• We welcome all state licensed and insured ($1M general liability) caterers.
• Caterer must stay to end of event
• Small celebrations may have food prepared by a licensed restaurant or grocery store and clients may self-insure
• Caterer must flip the room
• Events booked <30 days in advance must use a short list caterer
complimentary in-house furnishings
For your ceremony
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Gold Circle Arch
Bluetooth enabled Speaker
Please note: Due to the acoustics of the venue, it is strongly recommended for your officiant to use and wear a microphone provided by your DJ
For a rainy or a chilly day
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2 - rolling coat racks (approx. 100 hangers)
PARKING OR EXTRA CATERING SPACE MANAGEMENT
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5 - stanchions (each with a 6ft cord that retracts/pulls)
Catering Furniture
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To include with your decor
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Haven Street Ballroom
Floor Plan
With more than 7,500 square feet of space, Haven Street Ballroom can comfortably accommodate 240 people. All of our catering space, restrooms, offices and dressing suite are at the rear of the building, leaving tons of open space to celebrate! For an interactive floorplan with dimensions, please search for Haven Street Ballroom on Allseated.com.
Layout ideas
Layout Ideas for your ceremony
IF YOU ARE PLANNING YOUR EVENT AND NEED A LITTLE INSPIRATION TO GET STARTED, HERE ARE SOME SAMPLE LAYOUTS FOR OUR CLIENTS. WE RECOMMEND USING ALLSEATED TO CREATE YOUR CUSTOM FLOORPLAN!
Layout ideas for your reception
